Richland Nutraceuticals, LLC is committed to your privacy.

We use third party service providers such as credit card processors and delivery companies to assist us in fulfilling your order. These companies use your information to authorize payment and to deliver your order to you. Otherwise, we do not sell, rent, share, or transfer your personal information to third parties. The information you give us is confidential, and will not be sold or given to any individual or company or organization. This is our promise to you.

This means that all communications between your browser and our web server are encrypted. While on a secure page, such as our order form which is hosted in a secure data facility, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just browsing.

In the process of online purchase, we have to collect some personal information; you have the right to know how we use it.. All personal information of registered customers and members would only be applied for the purposes of order processing, delivery, payment and newsletter. No rent, resell and transfer to other companies by any means. Customers and members can feel free to provide necessary and accurate information to smooth the ordering and delivery process. Furthermore, all of the customer data we collect is protected against unauthorized access. All raw data is kept on a stand-alone computer behind a firewall. No raw personal data is kept on-line anywhere. The customer information we collect is used to enhance our services to you, our customer. If you have any questions about the security at our website, you can send an email to sales@richlandnutrition.com .

When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your email address.

Our Web site uses cookies to store information between users' visits to our site and for the duration of the visit, also known as a session. Cookies are a mechanism to remember information about a visitor when he or she navigates from one Web page to another. Our Web site uses cookies to hold users' unique session identifiers, allowing our Web server to serve correct information back to the user. Such information includes the user's shopping cart items, or whether he or she is logged in when requesting to view or modify personal information, including your email address, which may have been stored in our database in the past. Our Web site cookies do not hold any personal identifiable information. Disabling or rejecting cookies will prevent users from adding items to the cart and checking out; however, standard browsing on our Web site does not require cookies.

When you subscribe to our newsletters, Richland Nutraceuticals, LLC. ask you for contact information (your name and email address). When you sign up for our newsletters we use your name and email address to send you our health newsletters and to inform you of sales and special offers. When you submit a product review on our website, you are required to log into your customer account. Your comments, first name, city, and state will be displayed. However, no information that would allow others to contact you will be disclosed by Vitacost.com. Your information will be used for no other purpose than to allow you to submit product reviews.

We run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.

Opt-Out. If you decide to opt-out from receiving newsletters from us, our emails provide you with the opportunity to stop receiving these communications. Simply click on the unsubscribe link at the bottom of each email. You may also opt-out by sending an email to Customer Support.

Links. This site may contain links to other sites. Richland Nutraceuticals, LLC. is not responsible for the privacy practices or the content of such Web sites.

Delete or deactivate your information or account. This site gives you the following options for removing your information, including email address, from our database, to not receive future communications, or to no longer receive our service. You can call us at (214) 997-1057 or send an email to Customer Support at sales@richlandnutrition.com. You can also send correspondence to P.O. Box 6687 McKinney, TX 75071. 

When You Send Email to our Customer Service Department. We read every message sent in and try to reply promptly. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future. Your personal information is shared with third parties (such as manufacturers) only with your explicit permission.

How We Notify You of Changes to our Privacy Policy. Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available.

Contacting us. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Customer Service

Richland Nutraceuticals, LLC.

P.O. Box 6687

McKinney, TX 75071

Phone# (214) 997-1057

Email: sales@richlandnutrition.com